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Coco Bliss
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Coco Bliss
Last updated: May 2026
Because all Coco Bliss products are made fresh to order, we are unable to offer refunds or exchanges due to a change of mind. Please review your order carefully before payment.
If you receive a product that does not meet our quality standards — for example, if it arrives damaged or is significantly different from what you ordered — please contact us on WhatsApp within 24 hours of receiving your order. Include a photo of the issue. We will work with you to make it right.
Cancellations must be requested at least 48 hours before your scheduled collection or delivery time. Cancellations made less than 48 hours in advance, or for custom orders once preparation has begun, may not be eligible for a refund. Please contact us as early as possible if you need to cancel.
Deposits paid for custom or event orders are non-refundable once confirmed, as ingredients and preparation time are committed to your order.
For any refund or cancellation requests, contact us on WhatsApp: +27 72 643 9260 — we're happy to help.